Certificate III in Business
This qualification is offered as a traineeship or in-house for your whole administration team. It is suitable for people in a broad range of job roles, including
- Administrator
- Project Officer
- Executive Secretary
This qualification is made up of twelve (12) units and can be packaged to specifically meet the work outcomes of the administration officers in your organisation. The following is an example of how this qualification can be packaged. However, there are many units to choose from and this is for illustration purposes only.
| Unit Code |
Unit Descriptor |
Unit Type |
| BSBOHS201A |
Participate in OHS processes |
Core |
| BSBCUS301A |
Deliver and monitor a service to customers |
Elective |
| BSBINM301A |
Organise workplace information |
Elective |
| BSBINN301A |
Promote innovation in a team environment |
Elective |
| BSBITU302A |
Create electronic presentations |
Elective |
| BSBITU303A |
Design and produce text documents |
Elective |
| BSBITU304A |
Produce speadsheets |
Elective |
| BSBITU305A |
Conduct online transactions |
Elective |
| BSBITU306A |
Design and produce business documents |
Elective |
| BSBITU309A |
Produce desktop published documents |
Elective |
| BSBPRO301A |
Recommend products and services |
Elective |
| BSBWOR301A |
Organise personal work priorities and development |
Elective |
Learning & Assessment Strategy
Lotus Performance Management will negotiate with your organisation to develop a Learning and Assessment Strategy that expertly meets your training requirements. Each strategy includes the selected units of competency, the agreed assessment methods and your arranged timeframes for delivery and assessment.
Certificate IV in Business
This qualification is suitable for people in a broad range of job roles, including
- Customer Service Advisor
- Data Entry Operator
- General Clerk
- Payroll Officer
- Secretary
- Receptionist
The course is made up of ten (10) units and can be packaged to specifically meet the work outcomes of the administration officers in your organisation. The following is an example of how this qualification can be packaged. However, there are many units to choose from and this is for illustration purposes only.
| Unit Code |
Unit Descriptor |
Unit Type |
| BSBOHS407A |
Monitor a safe workplace |
Core |
| BSBCUS401A |
Coordinate implementation of customer service strategies |
Elective |
| BSBEBU401A |
Review and maintain a website |
Elective |
| BSBADM405B |
Organise meetings |
Elective |
| BSBCMM401A |
Make a presentation |
Elective |
| BSBITU401A |
Design and develop complex text documents |
Elective |
| BSBITU402A |
Develop and use complex spreadsheets |
Elective |
| BSBITU404A |
Produce complex desktop published documents |
Elective |
| BSBLED401A |
Develop teams and individuals |
Elective |
| BSBMKG414A |
Undertake marketing activities |
Elective |
| BSBWRT401A |
Write complex documents |
Elective |
Learning & Assessment Strategy
Lotus Performance Management will negotiate with your organisation to develop a Learning and Assessment Strategy that expertly meets your training requirements. Each strategy includes the selected units of competency, the agreed assessment methods and your arranged timeframes for delivery and assessment. |
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