Conflict Resolution

Conflict is a natural part of any working relationship and generally occurs when people are seeking different outcomes to a situation. Conflict helps people explore different points of view but can lead to further problems if not handled correctly. During the program, participants learn a little more about themselves and how they normally deal with conflict. In a non-threatening environment, they explore different strategies to manage conflict and leave the program armed with resolution tactics that lead to productive problem-solving and better team relationships.

View and print outline here